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GLOBAL RISK DISCLOSURE STATEMENT

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1. PURPOSE OF THIS DISCLOSURE

This Global Risk Disclosure Statement ("Disclosure") forms an integral part of the legal framework governing the ORO Platform and explains the nature of the technological, operational, commercial, regulatory, accessibility-related, security-related, communications-related and third-party risks that may arise in connection with the use of the Platform.

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ORO Technologies LLC operates exclusively as a technology platform that facilitates digital interactions between independent users and independent third-party service providers through software, cloud infrastructure, voice technologies, accessibility tools, artificial intelligence components, automated systems and other technological resources.

Because the Platform operates within a complex technological ecosystem involving numerous independent parties, external infrastructure providers and constantly evolving technologies, certain risks cannot be completely eliminated despite the implementation of commercially reasonable security, operational and technological measures.

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This Disclosure is intended to promote transparency regarding those risks and shall not be interpreted as creating warranties, guarantees, insurance coverage, fiduciary obligations, professional duties or assumptions of responsibility beyond those expressly established within the ORO Legal Framework.

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2. NATURE OF THE PLATFORM

Users acknowledge that ORO is not:

  • a transportation company;

  • a carrier;

  • a taxi operator;

  • a logistics company;

  • a fleet operator;

  • a vehicle owner;

  • a dispatch center;

  • a security company;

  • a law enforcement agency;

  • an emergency response provider;

  • a medical provider;

  • an insurance company;

  • or a public authority.

Instead, ORO provides technological infrastructure intended to facilitate communications, accessibility, service coordination and digital interactions between independent participants.

The Platform's primary objective is to improve accessibility, usability and operational efficiency through voice-first technologies and digital innovation.

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Nothing within the Platform shall be interpreted as eliminating or materially reducing the inherent risks that naturally exist whenever independent persons, independent vehicles, public roads, wireless communications, GPS technologies, cloud services and third-party infrastructure interact.

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3. ACKNOWLEDGEMENT OF INHERENT RISKS

By accessing or using the Platform, users expressly acknowledge that all technological platforms involve inherent operational uncertainties and that no technology platform can eliminate every possible risk.

These risks may include, without limitation:

technological failures;

software defects;

temporary service interruptions;

hardware malfunctions;

network congestion;

internet outages;

telecommunications failures;

GPS inaccuracies;

mapping errors;

voice-recognition inaccuracies;

artificial intelligence limitations;

human error;

third-party service interruptions;

fraud attempts;

cybersecurity incidents;

identity misuse;

device failures;

cloud infrastructure disruptions;

payment processing interruptions;

government actions;

regulatory changes;

natural disasters;

force majeure events;

public emergencies;

civil disturbances;

criminal conduct by third parties;

vehicle incidents;

and numerous other circumstances beyond the reasonable control of ORO Technologies LLC.

Users acknowledge that these risks are inherent to digital platforms and cannot be completely eliminated through technology alone.

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4. TECHNOLOGY RISK

The Platform depends upon sophisticated technological infrastructure consisting of software, cloud computing, telecommunications networks, mobile operating systems, voice-recognition technologies, artificial intelligence systems, digital mapping services, GPS infrastructure, payment processors, identity verification systems, accessibility technologies and numerous interconnected components.

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Because these systems may be operated by independent third parties or depend upon external infrastructure, ORO cannot guarantee uninterrupted operation, uninterrupted availability or uninterrupted performance.

Users acknowledge that technological systems may occasionally experience:

temporary outages;

unexpected interruptions;

system degradation;

software bugs;

security incidents;

maintenance periods;

hardware failures;

database inconsistencies;

communication delays;

latency;

processing errors;

or unforeseen technological events.

Such occurrences do not necessarily indicate negligence, defective operation or failure to exercise reasonable commercial care by ORO Technologies LLC.

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5. ACCESSIBILITY RISK

ORO has been designed with a strong commitment to digital accessibility and inclusive mobility.

The Platform incorporates voice-first technologies intended to reduce unnecessary interaction with mobile devices, improve usability for individuals unfamiliar with complex technology, enhance convenience for the general public, support older adults, assist persons with disabilities and promote safer interactions during transportation-related activities.

However, users acknowledge that accessibility technologies remain subject to technical limitations.

Accessibility outcomes may vary depending upon numerous variables including:

speech characteristics;

language differences;

regional accents;

microphone quality;

background noise;

internet connectivity;

device capabilities;

operating system performance;

environmental conditions;

voice-processing limitations;

third-party technologies;

and individual user circumstances.

Accordingly, accessibility features are designed to improve user experience but do not guarantee independent operation, successful communication, error-free voice interpretation, equal outcomes, uninterrupted accessibility or individualized accommodation under every circumstance.

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6. THIRD-PARTY SERVICES RISK

The Platform operates within a complex digital ecosystem that may involve independent third-party providers, contractors, infrastructure vendors, telecommunications carriers, cloud service providers, mapping providers, payment processors, identity verification providers, artificial intelligence providers, voice-processing technologies, accessibility technology providers, emergency communication intermediaries, cybersecurity vendors, governmental entities, financial institutions and other independent organizations.

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The availability, performance, accuracy, continuity and security of certain Platform functionalities may therefore depend, in whole or in part, upon technologies, services, infrastructure or operational decisions that remain outside the ownership, supervision or direct control of ORO Technologies LLC.

Users acknowledge that failures, interruptions, inaccuracies, delays, outages, incompatibilities, service degradations or operational disruptions originating from independent third parties may affect certain Platform functionalities without constituting negligence, breach of duty or contractual default by ORO Technologies LLC.

Except where expressly required by applicable law, ORO assumes no responsibility for the independent acts, omissions, decisions, service quality, operational standards, legal compliance or technological performance of unrelated third parties.

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7. COMMUNICATIONS RISK

The Platform relies upon multiple communication technologies, including mobile telecommunications networks, wireless internet connections, cloud-based messaging services, device operating systems, push notification services, voice-processing technologies, email infrastructure, SMS gateways and other digital communication channels.

Users acknowledge that electronic communications may be delayed, interrupted, filtered, blocked, duplicated, corrupted, lost or otherwise affected by circumstances beyond the reasonable control of ORO Technologies LLC.

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Accordingly, the Platform cannot guarantee that communications generated through the Platform will always be transmitted, received, displayed, interpreted or acted upon within any specific timeframe.

Users remain responsible for maintaining appropriate communication channels, verifying relevant information and exercising reasonable judgment whenever communications appear incomplete, delayed or inconsistent.

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8. GEOLOCATION AND POSITIONING RISK

Various Platform functionalities may utilize satellite positioning systems, GPS technologies, wireless network triangulation, mapping databases, location services, device sensors and other geolocation technologies.

Users acknowledge that location-related information may vary due to numerous technical and environmental factors, including but not limited to:

satellite coverage;

urban infrastructure;

weather conditions;

device calibration;

wireless network availability;

software limitations;

mapping inaccuracies;

signal interference;

operating system behavior;

or other external circumstances.

Accordingly, location information provided by the Platform should be understood as an approximate technological reference and not as an exact or continuously verified geographic position.

No representation or warranty is made regarding the absolute precision, continuity or real-time accuracy of any location information displayed or transmitted through the Platform.

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9. VOICE TECHNOLOGY AND ARTIFICIAL INTELLIGENCE RISK

As part of its accessibility-first design, the Platform may incorporate voice-recognition technologies, natural language processing, artificial intelligence systems, automated speech interpretation, predictive technologies, machine-learning models and other automated tools intended to facilitate user interaction.

Users acknowledge that these technologies are probabilistic in nature and may occasionally generate:

misinterpretations;

incorrect outputs;

incomplete responses;

unexpected actions;

processing delays;

language recognition errors;

accent recognition limitations;

speech interpretation inaccuracies;

or other unintended technological outcomes.

Artificial intelligence and voice technologies are intended solely to assist Platform usability and accessibility.

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They do not replace human judgment, personal responsibility, situational awareness or independent decision-making.

Users remain solely responsible for reviewing Platform information and verifying the accuracy of actions initiated through voice interactions or automated technologies.

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10. ACCESSIBILITY RISK DISCLOSURE

ORO was developed with the objective of improving accessibility, inclusion and usability for individuals with different levels of technological familiarity, including older adults, persons with disabilities and users who prefer voice-based interaction.

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Although accessibility constitutes a fundamental design objective of the Platform, users acknowledge that no technological accessibility solution can guarantee identical results, individualized accommodations or universal compatibility under every circumstance.

Accessibility functionality may vary depending upon:

device capabilities;

software compatibility;

operating system configuration;

internet connectivity;

speech characteristics;

language availability;

third-party technologies;

hardware quality;

environmental conditions;

or numerous other operational variables.

The existence of accessibility-oriented technologies shall not be interpreted as creating legal guarantees of accessibility outcomes, transportation outcomes, communication outcomes, safety outcomes or individualized accommodations beyond those required under applicable law.

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11. INDEPENDENT SERVICE PROVIDER RISK

Transportation and other services available through the Platform are performed by independent third-party providers who are not employees, agents, representatives, franchisees, joint venturers or legal representatives of ORO Technologies LLC.

Accordingly, users acknowledge that independent providers remain solely responsible for their own conduct, legal compliance, licensing, vehicle operation, professional qualifications, insurance obligations, operational decisions and interactions occurring during independently provided services.

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Except where expressly required by applicable law, ORO Technologies LLC neither supervises nor directs the day-to-day operational decisions of independent providers.

The availability of technological tools within the Platform shall not be interpreted as creating operational control over independent third-party services.

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12. REGULATORY AND LEGAL RISK

The Platform operates or may become available in multiple jurisdictions that maintain different legal systems, regulatory frameworks, accessibility requirements, consumer protection standards, transportation regulations, privacy laws, taxation rules, artificial intelligence legislation and public safety requirements.

Users acknowledge that applicable legal obligations may evolve over time through legislative amendments, judicial decisions, administrative guidance or regulatory developments.

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Accordingly, Platform functionality, service availability, operational procedures, contractual terms, technological features or legal disclosures may be modified at any time to maintain compliance with applicable laws or regulatory requirements.

Nothing within the Platform shall be interpreted as guaranteeing that specific functionalities, operational processes or service features will remain permanently available in every jurisdiction.

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13. CYBERSECURITY RISK DISCLOSURE

ORO Technologies LLC implements administrative, organizational, contractual and technical safeguards intended to support the confidentiality, integrity, availability and security of the Platform and its information systems. These measures may include, without limitation, encryption technologies, authentication mechanisms, fraud-prevention tools, access controls, cybersecurity monitoring, infrastructure redundancy, vulnerability management procedures and other commercially reasonable security practices.

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Notwithstanding such measures, users acknowledge that no digital platform, mobile application, cloud environment, communication network, software system or internet-connected service can be guaranteed to be completely secure or immune from cybersecurity incidents.

Accordingly, users understand and accept that the Platform may be exposed to risks including, but not limited to:

unauthorized access;

malicious software;

cyberattacks;

distributed denial-of-service (DDoS) attacks;

credential theft;

phishing;

identity fraud;

ransomware;

data interception;

network intrusion;

software vulnerabilities;

hardware failures;

cloud infrastructure incidents;

third-party security breaches;

telecommunications failures;

or other cybersecurity events beyond the reasonable control of ORO Technologies LLC.

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Users remain responsible for maintaining the security of their own devices, passwords, authentication credentials, operating systems, communication networks and internet connections.

Except to the extent required by applicable law, ORO Technologies LLC does not warrant that the Platform will remain free from cybersecurity incidents, malicious attacks or unauthorized access attempts.

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14. FORCE MAJEURE AND EXTRAORDINARY EVENTS RISK

The operation of the Platform may be affected by extraordinary events, unforeseen circumstances or situations beyond the reasonable control of ORO Technologies LLC.

Such circumstances may include, without limitation:

natural disasters;

earthquakes;

floods;

wildfires;

storms;

pandemics;

public health emergencies;

acts of terrorism;

armed conflicts;

civil unrest;

government actions;

judicial orders;

regulatory restrictions;

telecommunications failures;

power outages;

internet disruptions;

satellite failures;

cloud infrastructure outages;

labor disputes;

transportation disruptions;

cybersecurity incidents;

supplier failures;

financial system interruptions;

or any other force majeure event.

Users acknowledge that such events may affect Platform availability, operational continuity, response times, communication systems, accessibility functions, payment services, mapping technologies, voice technologies, artificial intelligence systems or other Platform features.

The occurrence of any force majeure event shall not constitute evidence of negligence, breach of contract or operational misconduct by ORO Technologies LLC.

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15. FINANCIAL AND PAYMENT RISK

Users acknowledge that payment processing, banking infrastructure, financial institutions, payment gateways, card issuers, digital wallets, foreign exchange systems and financial service providers operate independently from ORO Technologies LLC.

Financial transactions may therefore be affected by circumstances including:

bank processing delays;

payment reversals;

chargebacks;

currency fluctuations;

payment authorization failures;

fraud prevention reviews;

network interruptions;

regulatory restrictions;

tax obligations;

government requirements;

financial institution policies;

or technological failures occurring within independent financial infrastructures.

ORO Technologies LLC does not guarantee uninterrupted payment processing or the continuous availability of any specific payment method.

All financial services remain subject to the operational policies and legal requirements applicable to independent financial institutions and payment providers.

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16. CHANGES IN TECHNOLOGY AND OPERATIONAL EVOLUTION

Users acknowledge that digital technologies evolve continuously.

Accordingly, ORO Technologies LLC may modify, replace, suspend, improve, redesign, discontinue or expand any aspect of the Platform, including software architecture, accessibility technologies, voice-recognition systems, artificial intelligence models, cybersecurity measures, operational workflows, user interfaces, algorithms, infrastructure providers, communication systems or Platform functionalities.

Such changes may occur for reasons including:

legal compliance;

security improvements;

technological innovation;

operational efficiency;

business continuity;

system modernization;

risk mitigation;

regulatory developments;

or strategic corporate decisions.

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Nothing within this Disclosure shall be interpreted as guaranteeing the permanent availability of any specific technological feature, operational process, algorithm, interface or Platform functionality.

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17. ASSUMPTION OF INHERENT RISKS

By accessing or using the Platform, users acknowledge that participation in digitally coordinated transportation-related services necessarily involves certain inherent risks that cannot be completely eliminated through technology, operational procedures or contractual safeguards.

Users voluntarily assume the ordinary risks reasonably associated with:

internet-based services;

mobile communications;

digital technologies;

voice recognition systems;

artificial intelligence;

geolocation technologies;

independent third-party services;

public transportation environments;

physical travel;

electronic communications;

payment systems;

and other operational aspects inherent to the lawful use of the Platform.

Nothing within the Platform shall be interpreted as eliminating the user's responsibility to exercise independent judgment, situational awareness, reasonable caution and compliance with applicable laws.

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18. NO ABSOLUTE GUARANTEE OF CONTINUOUS OPERATION

Although ORO Technologies LLC seeks to maintain reliable technological services through commercially reasonable operational practices, the Platform is provided as a continuously evolving technology service rather than as a guaranteed uninterrupted utility.

Accordingly, ORO Technologies LLC makes no representation or warranty that the Platform will:

operate continuously without interruption;

remain permanently available;

be error-free;

be completely secure;

be compatible with every device;

remain immune from technological failures;

prevent every operational risk;

eliminate all accessibility limitations;

prevent all fraud;

prevent every cybersecurity incident;

prevent every communication failure;

or satisfy every individual expectation under every operating condition.

Users expressly acknowledge that temporary interruptions, maintenance periods, software updates, infrastructure changes, third-party outages and unforeseen technical events are inherent characteristics of modern cloud-based digital platforms.

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19. NO WARRANTIES

To the fullest extent permitted by applicable law, the Platform, all related technologies, software, accessibility features, artificial intelligence functionalities, voice-processing systems, geolocation services, communications tools, safety features, operational processes and all other Platform components are provided on an "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS" basis.

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Except where expressly prohibited by applicable law, ORO Technologies LLC expressly disclaims all representations, warranties and guarantees, whether express, implied, statutory or otherwise, including, without limitation, any implied warranties relating to:

  • merchantability;

  • fitness for a particular purpose;

  • satisfactory quality;

  • uninterrupted availability;

  • continuous operation;

  • compatibility;

  • accessibility outcomes;

  • operational performance;

  • security;

  • reliability;

  • accuracy;

  • completeness;

  • timeliness;

  • non-infringement;

  • error-free functionality;

  • successful communication;

  • successful matching;

  • uninterrupted voice recognition;

  • uninterrupted artificial intelligence processing;

  • uninterrupted geolocation services;

  • uninterrupted payment processing;

  • uninterrupted third-party services;

  • or any particular commercial, operational or technological result.

No oral or written statement, promotional material, demonstration, recommendation, customer support communication, training material, marketing content or informational resource shall create any warranty or contractual guarantee unless expressly incorporated into a written agreement executed by ORO Technologies LLC.

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20. GLOBAL LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ORO Technologies LLC, together with its parent entities, subsidiaries, affiliates, licensors, contractors, officers, directors, employees, shareholders, consultants, technology providers, independent vendors, cloud service providers, payment providers and business partners, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or similar damages arising out of or relating to:

  • the use of the Platform;

  • inability to access the Platform;

  • service interruptions;

  • connectivity failures;

  • device incompatibility;

  • hardware failures;

  • operating system limitations;

  • telecommunications disruptions;

  • internet failures;

  • cloud infrastructure interruptions;

  • mapping inaccuracies;

  • GPS limitations;

  • accessibility technology limitations;

  • artificial intelligence outputs;

  • voice-recognition errors;

  • automated processing;

  • algorithmic decisions;

  • matching outcomes;

  • independent provider conduct;

  • passenger conduct;

  • criminal acts by third parties;

  • fraud;

  • theft;

  • personal injury;

  • property damage;

  • data loss;

  • business interruption;

  • economic loss;

  • reputational harm;

  • lost profits;

  • loss of opportunity;

  • regulatory actions;

  • governmental restrictions;

  • force majeure events;

  • cybersecurity incidents;

  • third-party system failures;

  • payment processing interruptions;

  • emergency response limitations;

  • or any other circumstance described throughout the ORO Global Legal Framework.

Where applicable law does not permit certain exclusions, this limitation shall apply to the fullest extent legally enforceable within the relevant jurisdiction.

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21. USER ACKNOWLEDGEMENT OF RISK

By accessing, registering for, downloading or using the Platform, each user expressly acknowledges and agrees that:

  • digital platforms inherently involve operational, technological and third-party risks;

  • no technology can eliminate every operational, security or communication risk;

  • accessibility technologies improve usability but cannot guarantee specific outcomes;

  • voice recognition, artificial intelligence and automated technologies may generate errors or limitations;

  • independent transportation providers remain solely responsible for the transportation services they independently perform;

  • government agencies, emergency responders, telecommunications providers, mapping providers, payment processors and other third parties operate independently from ORO Technologies LLC;

  • the user remains responsible for exercising independent judgment, reasonable care and compliance with applicable laws while using the Platform; and

  • continued use of the Platform constitutes acceptance of the risks described throughout this Disclosure and the broader ORO Global Legal Framework.

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22. RELATIONSHIP WITH THE GLOBAL LEGAL FRAMEWORK

This Global Risk Disclosure Statement forms an integral component of the ORO Global Legal Framework and shall be interpreted together with all applicable Platform policies, disclosures, agreements and legal documents, including, without limitation:

  • Master Terms & Conditions of Use;

  • Global Platform Legal Framework;

  • Global Regulatory Compliance Framework;

  • Technology Services & Platform Availability Policy;

  • Global Privacy & Data Protection Policy;

  • AI Communications and Automated Output Disclaimer Policy;

  • Global Algorithmic Decision-Making, Matching and Automated Processing Disclosure;

  • Accessibility Technology Limitation Policy;

  • Accessibility Expectations and No Guaranteed Outcomes Policy;

  • Voice Command Authorization Framework;

  • User Device, Hardware and Operating System Responsibility Policy;

  • Global Safety + SOS + Accessibility Framework;

  • Independent Provider Disclosure;

  • Non-Reliance, User Decision-Making and Independent Judgment Disclosure;

  • Global Payments & Refunds Framework;

  • and all other policies, disclosures, annexes, notices and compliance documents published by ORO Technologies LLC.

In the event of any inconsistency, the documents shall be interpreted harmoniously whenever reasonably possible, preserving the overall integrity of the ORO Global Legal Framework.

23. RIGHT TO MODIFY THIS DISCLOSURE

ORO Technologies LLC reserves the right, at its sole discretion, to amend, supplement, replace, reorganize, update or discontinue this Disclosure, in whole or in part, whenever necessary to:

  • comply with applicable laws;

  • respond to regulatory requirements;

  • address judicial or governmental guidance;

  • reflect technological developments;

  • improve operational practices;

  • strengthen cybersecurity;

  • enhance accessibility;

  • improve Platform integrity;

  • respond to business needs;

  • or protect users, providers and the Platform.

The most current version shall be published through the official Platform or other authorized communication channels and, where required by applicable law, users will be provided with appropriate notice.

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24. SEVERABILITY

If any provision of this Disclosure is determined by a court or other competent authority to be unlawful, invalid or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the maximum extent permitted by applicable law.

Any invalid or unenforceable provision shall, where legally permissible, be interpreted or modified only to the minimum extent necessary to preserve its intended legal and commercial purpose.

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25. CORPORATE CLOSING STATEMENT

ORO Technologies LLC is a global technology company that develops and operates digital software designed to facilitate communication, accessibility, service coordination and technology-enabled interactions between independent users and independent third-party service providers.

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This Global Risk Disclosure Statement is intended to promote transparency regarding the inherent characteristics of digital technologies, cloud-based infrastructure, artificial intelligence, voice-first accessibility systems, automated operational processes and independent third-party ecosystems.

Nothing contained in this Disclosure shall be interpreted as creating guarantees of operational outcomes, transportation results, accessibility performance, emergency intervention, uninterrupted technological availability or any other specific result beyond those expressly required by applicable law.

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Users are encouraged to read this Disclosure together with the complete ORO Global Legal Framework in order to understand the legal, operational and technological principles governing use of the Platform.

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