ORO TECHNOLOGIES LLC
GLOBAL INTELLECTUAL PROPERTY, TRADEMARKS, USER CONTENT, ADVERTISING, ARTIFICIAL INTELLIGENCE, PLATFORM CONTENT MODERATION & DIGITAL RIGHTS POLICY
1. LEGAL STATUS, CONTRACTUAL NATURE AND GOVERNING FRAMEWORK
This Intellectual Property, Trademark, User Content, Artificial Intelligence, Voice Processing and Platform Conduct Policy (the “Policy”) constitutes a legally binding contractual instrument governing all access to and use of the digital ecosystem, mobile applications, software infrastructure, voice-enabled systems, artificial intelligence systems, APIs, and related technological services (collectively, the “Platform”) operated by Oro Technologies LLC (“Oro”, the “Company”, or the “Holding”).
By accessing or using the Platform, users expressly acknowledge and agree that they are entering into a binding legal relationship with Oro Technologies LLC and its affiliates, subsidiaries, licensors, contractors, technology providers, and commercial partners (collectively, the “Protected Parties”).
This Policy applies distinctly to (i) end-users, (ii) independent service providers, drivers or operators, and (iii) commercial partners or developers interacting with the Platform, each acting under separate legal capacity where applicable.
The Platform operates under a unified global legal framework governed by the laws of the State of Florida, United States of America, and any dispute arising from or related to this Policy shall be resolved exclusively through binding arbitration under the rules of the International Chamber of Commerce (ICC). The seat of arbitration shall be Miami, Florida, and the proceedings shall be conducted in the English language, which shall be the controlling language for interpretation, enforcement, and legal construction.
Where mandatory local laws apply, such laws shall prevail only to the minimum extent required, without invalidating the remainder of this Policy.
2. PLATFORM NATURE, NEUTRALITY AND LIMITATION OF ADJUDICATIVE AUTHORITY
Oro operates exclusively as a global technology platform providing digital infrastructure, voice-first accessibility systems, artificial intelligence-assisted interaction tools, and intermediary connectivity services between users and independent third-party providers.
Oro does not act as a court of law, governmental authority, arbitration tribunal, or judicial decision-maker. Accordingly, Oro does not determine final ownership, validity, or infringement of intellectual property rights between third parties.
Users acknowledge that intellectual property disputes may involve complex legal doctrines including fair use, nominative use, comparative use, jurisdictional variation, and good-faith commercial use, and that not all claims of infringement are legally valid or enforceable.
Oro’s role is strictly limited to internal compliance review, technical moderation, and platform integrity protection, without assuming any judicial or quasi-judicial function.
2.1 INTERMEDIARY STATUS, SAFE HARBOR PRINCIPLES AND CONTENT NEUTRALITY
Oro operates as a neutral technology intermediary and digital infrastructure provider. To the maximum extent permitted by applicable law, Oro seeks to maintain compliance with intermediary liability protections, safe harbor principles, platform immunity doctrines, and equivalent legal frameworks applicable to technology platforms, including but not limited to the Digital Millennium Copyright Act (DMCA), Section 230 of the Communications Decency Act, the European Digital Services framework, and similar international intermediary protection regimes where applicable.
Oro does not pre-screen, pre-approve, validate, endorse, or guarantee the legality, accuracy, ownership, reliability, or non-infringing nature of user-generated content, communications, trademarks, commercial identifiers, or third-party materials transmitted through the Platform.
Users acknowledge that Oro acts solely as a passive technological intermediary with respect to third-party content and communications, except where limited moderation, automated compliance systems, or legal review mechanisms are implemented for operational, security, accessibility, fraud prevention, or regulatory purposes.
3. INTELLECTUAL PROPERTY OWNERSHIP AND PLATFORM PROTECTION
All intellectual property rights in and relating to the Platform, including but not limited to software architecture, source code, algorithms, artificial intelligence systems, voice recognition systems, databases, audiovisual elements, trademarks, trade names, design systems, and operational methodologies, are the exclusive property of Oro or its licensors and are protected under applicable United States and international intellectual property laws.
No rights are granted to users except for a limited, non-exclusive, non-transferable, revocable license strictly necessary to access and use the Platform in accordance with this Policy.
Any unauthorized reproduction, extraction, scraping, reverse engineering, modification, distribution, commercial exploitation, or derivative use of any part of the Platform is strictly prohibited and may result in immediate enforcement action, civil liability, and/or criminal referral where applicable.
4. TRADEMARK AND INTELLECTUAL PROPERTY ENFORCEMENT SYSTEM
Oro maintains a structured notice-and-review system for intellectual property complaints, including trademarks, copyrights, trade dress, and proprietary content.
Oro reserves the right, at its sole discretion, to restrict, suspend, or permanently terminate access to the Platform in cases involving repeated infringement, fraudulent reporting, abuse of enforcement mechanisms, or violation of this Policy.
Only complete, verifiable, and good-faith claims will be processed. Oro may reject or disregard incomplete, abusive, or manifestly unfounded complaints without obligation of further response.
All claims must be submitted through official communication channels designated by Oro Technologies LLC, including the corporate contact email published in the Help Center and the registered address in Florida, United States.
5. REQUIREMENTS FOR VALID LEGAL CLAIMS
Any intellectual property claim must include sufficient legal, factual, and evidentiary detail to allow proper assessment. This includes identification of the claimant, proof of ownership or authorization, precise identification of the intellectual property allegedly infringed, and detailed description of the allegedly infringing material with sufficient platform reference data.
The claimant must provide full contact information and a clear legal basis for the claim, including a specific explanation of the alleged infringement and the requested enforcement action.
All submissions must include legally binding declarations under penalty of perjury confirming good faith, accuracy, and authority, accompanied by valid electronic or physical signature.
6. REVIEW PROCESS AND DISCRETIONARY ENFORCEMENT
Upon receipt of a valid complaint, Oro may initiate an internal review process, which may include forwarding the complaint to the affected party, requesting additional information, or allowing a response within a commercially reasonable timeframe.
Oro retains full discretionary authority to determine whether any enforcement action is appropriate, including content removal, account restriction, suspension, or termination.
Oro may also facilitate voluntary resolution between parties but does not assume any obligation to adjudicate or enforce private legal disputes.
All enforcement actions are executed in good faith based on available information, platform integrity considerations, and applicable legal requirements.
7. ARTIFICIAL INTELLIGENCE, VOICE PROCESSING, ACCESSIBILITY SYSTEMS AND AUTOMATED TECHNOLOGIES
The Platform may incorporate artificial intelligence systems, machine learning models, automated moderation technologies, voice-recognition environments, accessibility-oriented interaction systems, speech-to-text functionalities, natural language processing systems, contextual interpretation technologies, recommendation algorithms, and automated operational tools designed to facilitate accessibility, operational efficiency, fraud prevention, compliance monitoring, communication management, and user interaction functionality.
Such systems may process voice inputs, communications, interaction metadata, behavioral signals, accessibility-related data, and contextual operational information strictly for lawful operational purposes and in accordance with the Platform’s Privacy Policy and Accessibility Frameworks.
Users expressly acknowledge that artificial intelligence systems, voice-processing technologies, accessibility tools, and automated moderation environments are inherently probabilistic and may generate inaccurate outputs, contextual misunderstandings, delayed responses, unintended activations, transcription errors, incomplete interpretations, or operational inconsistencies.
ORO does not guarantee uninterrupted functionality, contextual accuracy, error-free operation, or universal compatibility across all devices, jurisdictions, languages, accents, disabilities, environmental conditions, operating systems, or technological infrastructures.
To the maximum extent permitted by applicable law, ORO disclaims liability arising from automated outputs, AI-assisted moderation decisions, transcription inaccuracies, voice-processing errors, accessibility limitations, or system-generated operational outcomes, provided such systems operate within commercially reasonable technological standards.
Users further acknowledge and agree that certain Platform functionalities may rely on automated systems operating without direct human review or intervention where legally permissible.
8. USER-GENERATED CONTENT AND GLOBAL LICENSE GRANT
The Platform may allow users to submit, transmit, or generate content including text, voice recordings, audio data, images, feedback, communications, and interaction logs (collectively, “User Content”).
Users retain ownership of their User Content. However, by submitting such content, users grant Oro Technologies LLC a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, distribute, display, perform, and operate such content strictly for the purposes of operating, improving, securing, and commercially operating the Platform, to the extent permitted by applicable law.
Users represent and warrant that they possess all necessary rights, consents, and legal authority to grant such license and that their content does not violate any applicable law or third-party rights.
8.1 AGGREGATED DATA, SYSTEM TRAINING AND TECHNOLOGICAL IMPROVEMENT
To the maximum extent permitted by applicable law, Oro may utilize anonymized, aggregated, de-identified, statistical, operational, or non-personally identifiable data derived from Platform interactions for purposes including system optimization, cybersecurity, fraud prevention, accessibility enhancement, artificial intelligence improvement, operational analytics, infrastructure development, compliance management, and technological advancement.
Nothing in this Policy shall be interpreted as granting users ownership rights over aggregated operational data, analytical outputs, machine-learning improvements, system optimization processes, or derivative technological developments generated by the Platform.
8.2 ADVERTISING, PROMOTIONAL CONTENT AND COMMERCIAL COMMUNICATIONS
The Platform may permit certain advertising, promotional materials, sponsorships, business listings, or commercial communications subject to ORO’s approval, moderation standards, operational requirements, and applicable laws.
ORO reserves the unrestricted right to approve, reject, suspend, remove, modify, restrict, or terminate any advertising or promotional content at its sole discretion.
Prohibited advertising content includes, without limitation:
illegal products or services;
fraudulent schemes;
misleading claims;
adult content;
illegal drugs;
unlawful weapons;
gambling where prohibited;
counterfeit products;
malicious software;
political advertising where restricted;
or any content deemed harmful to users, accessibility standards, safety objectives, or Platform integrity.
Advertising approval does not constitute endorsement, certification, verification, or guarantee by ORO.
8.3 NO FINANCIAL SERVICES OR CUSTODIAL ACTIVITIES
The Platform is not a bank, financial institution, money transmitter, payment processor, investment advisor, securities intermediary, cryptocurrency exchange, custodial wallet provider, or regulated financial services provider.
ORO does not accept public deposits, hold customer funds in trust, provide lending services, investment products, securities transactions, financial advisory services, or regulated banking activities.
Any payment-related functionality available through the Platform is provided solely to facilitate transactions between independent parties and may involve independent third-party payment providers.
ORO does not guarantee the availability, legality, performance, solvency, or conduct of any payment service provider.
9. PLATFORM CONDUCT AND PROHIBITED ACTIVITIES
Users agree not to engage in any conduct that violates applicable law, infringes intellectual property rights, compromises system integrity, or disrupts Platform functionality.
Prohibited conduct includes unlawful activity, fraudulent behavior, impersonation, unauthorized access, malware distribution, abusive reporting, interference with systems, or exploitation of Platform features beyond their intended purpose.
Automated access, scraping, bot usage, or unauthorized data extraction is strictly prohibited unless expressly authorized in writing by Oro Technologies LLC.
Commercial misuse, including spam, unauthorized advertising, pyramid schemes, or deceptive practices, is strictly prohibited.
10. ENFORCEMENT RIGHTS AND PLATFORM PROTECTION
Oro reserves the right, where permitted by applicable law, to review, investigate, restrict, suspend, or terminate access to the Platform where reasonably necessary to protect legal compliance, system integrity, user safety, accessibility functionality, or operational continuity.
Enforcement actions may be taken with or without prior notice depending on severity and risk level.
10.1 CONTENT MODERATION, AUTOMATED ENFORCEMENT AND PLATFORM DISCRETION
Oro reserves the unrestricted right, at its sole discretion, to remove, restrict, demonetize, disable, block, filter, de-index, preserve, investigate, or otherwise moderate any content, communication, account, trademark usage, voice interaction, accessibility interaction, or Platform activity where reasonably deemed necessary to protect operational integrity, user safety, accessibility standards, intellectual property rights, regulatory compliance, technological infrastructure, or corporate risk management objectives.
Such actions may be implemented through automated systems, artificial intelligence technologies, internal compliance tools, third-party moderation technologies, or human review processes.
Users acknowledge and agree that Oro shall not be liable for any loss, business interruption, reputational impact, data removal, content restriction, account limitation, or enforcement outcome resulting from good-faith moderation or compliance actions.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Oro Technologies LLC and its Protected Parties shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of the Platform.
This includes damages resulting from user-generated content, AI or voice interpretation errors, enforcement decisions, technical failures, service interruptions, or third-party actions.
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.
11.1 NO FIDUCIARY, PROFESSIONAL OR SPECIAL RELATIONSHIP
Nothing in this Policy or within the operation of the Platform shall be interpreted as creating any fiduciary duty, professional advisory relationship, agency relationship, custodial obligation, supervisory duty, or special legal relationship between Oro and any user, provider, rights holder, claimant, developer, or third party.
Users remain solely responsible for protecting their intellectual property rights, legal interests, business decisions, commercial activities, and regulatory compliance obligations.
11.2 NO EMPLOYMENT, AGENCY OR SUPERVISORY RELATIONSHIP
Nothing in this Policy shall be interpreted as creating:
an employment relationship;
agency relationship;
partnership;
joint venture;
franchise relationship;
fiduciary relationship;
supervisory relationship;
or operational control relationship
between ORO and any user, provider, advertiser, developer, rights holder, or third party.
ORO acts solely as a technology intermediary platform.
12. GLOBAL COMPLIANCE AND REGULATORY ALIGNMENT
This Policy is designed to comply with applicable intellectual property laws, digital platform regulations, data protection frameworks, accessibility standards, and international compliance requirements applicable to global technology platforms.
In the event of conflict between this Policy and mandatory local law, such law shall prevail only to the minimum extent required, and the remainder of the Policy shall remain in full force and effect.
13. MODIFICATIONS AND CONTINUOUS UPDATE
Oro reserves the right to modify, update, or replace this Policy at any time in response to legal, regulatory, technological, or operational developments.
Continued use of the Platform constitutes binding acceptance of any updated version of this Policy.
13.1 LEGAL HIERARCHY, INTERPRETATION AND CONTROLLING FRAMEWORK
This Policy forms part of the unified ORO Legal Ecosystem and shall be interpreted in conjunction with the Global Terms and Conditions, Privacy Policy, Accessibility Policies, Arbitration Frameworks, Platform Conduct Policies, and all incorporated legal documents governing the Platform.
In the event of any conflict, inconsistency, translation discrepancy, or interpretative ambiguity, the provisions most favorable to platform enforceability, intermediary protection, limitation of liability, arbitration enforceability, accessibility compliance, technological neutrality, and corporate risk mitigation shall prevail to the maximum extent permitted by applicable law.
The English-language version of this Policy shall control in all circumstances.
14. LAST UPDATED
This Policy was last updated in May 2026.