top of page

NO PROFESSIONAL ADVICE, NO MEDICAL ADVICE AND NO SPECIALIZED GUIDANCE POLICY

ORO TECHNOLOGIES LLC
GLOBAL LEGAL FRAMEWORK

1. PURPOSE, LEGAL SCOPE AND CORPORATE INTERPRETATION

This No Professional Advice, No Medical Advice and No Specialized Guidance Policy (the "Policy") forms an integral part of the Terms and Conditions, Global Platform Legal Framework, Privacy Policy, Accessibility Policies, Voice Interaction Policies, Safety & Emergency Framework, Artificial Intelligence Policies, Community Standards, Acceptable Use Policy, Independent Provider Disclosure, and all other legal, regulatory and operational documents governing the use of the ORO technology platform (the "Platform"), owned and operated by ORO Technologies LLC, together with its subsidiaries, affiliates, licensors, independent operators, successors, assigns and related entities worldwide.

This Policy establishes the legal framework governing the informational nature of the Platform's technological features and clarifies the scope, limitations and intended purpose of all information, voice interactions, automated responses, accessibility functionalities, artificial intelligence technologies, navigation tools, estimated travel information, digital communications and other technological resources made available through the Platform.

The Platform has been designed to improve digital accessibility, simplify user interaction with mobility-related services and facilitate communication through voice-based technologies and accessible digital interfaces. These technological capabilities are intended to enhance user convenience, reduce unnecessary interaction with mobile devices during mobility-related activities and improve digital inclusion for a broad range of users, including older adults, individuals with disabilities and users with varying levels of technological familiarity.

The existence of these accessibility-oriented technologies shall not be interpreted as creating professional obligations, specialized advisory services, fiduciary duties or enhanced standards of care beyond those expressly established under applicable law.

Nothing contained within the Platform, its software, voice technologies, automated communications, artificial intelligence systems, accessibility features, educational materials, user interface, website, mobile applications or associated documentation shall be construed as providing professional advice, individualized recommendations, expert opinions, medical guidance, legal counsel, financial consulting, engineering services, accessibility certification or any other regulated professional service.

The Platform is developed exclusively as a technology platform that facilitates digital interaction between independent users and independent third-party service providers. ORO Technologies LLC does not practice any regulated profession through the Platform and does not undertake responsibilities reserved by law to licensed professionals, governmental authorities, emergency responders, healthcare providers, attorneys, financial advisors, engineers, accessibility consultants or other regulated specialists.

Users acknowledge that technological innovation, including voice interaction, accessibility tools and automated assistance, is intended to facilitate access to digital services and improve usability, but is not intended to replace independent human judgment, professional expertise, legally required evaluations or official governmental processes.

Accordingly, all Platform functionalities shall be interpreted exclusively within their technological context and shall never be understood as substituting professional consultation, specialized evaluation, emergency response services or independent decision-making.

This Policy shall be interpreted consistently with all other legal documents governing the Platform and, to the maximum extent permitted under applicable law, shall prevail with respect to any misunderstanding concerning the advisory nature of the Platform's technological functionalities.

2. TECHNOLOGICAL PURPOSE OF THE PLATFORM

ORO Technologies LLC develops, maintains and operates a digital technology platform designed to facilitate access to mobility-related services through accessible software solutions, voice-enabled interaction technologies, automated digital communications and related technological infrastructure.

The Platform has been developed under principles of digital accessibility, inclusive technology, user safety, operational simplicity and responsible technological innovation, recognizing that access to digital mobility services should be available to users with diverse technological abilities, varying levels of digital literacy and different accessibility needs.

Unlike traditional mobile applications that rely primarily upon complex visual interfaces and continuous manual interaction with mobile devices, the Platform incorporates voice-assisted functionalities intended to reduce unnecessary screen interaction, simplify navigation through the application and facilitate user communication during permitted stages of the mobility experience.

These accessibility-oriented features are intended to improve convenience, usability and digital inclusion. They do not constitute healthcare services, rehabilitation technologies, assistive medical devices, accessibility certifications, therapeutic interventions or specialized accessibility evaluations.

Similarly, voice-enabled communications are designed exclusively as technological interfaces intended to facilitate interaction with Platform functionalities. Such technologies shall not be interpreted as providing expert recommendations, professional supervision, operational guarantees or individualized guidance regarding any particular situation.

The Platform may provide estimated arrival times, estimated travel durations, estimated distances, automated notifications, suggested meeting points, navigation-related information, voice confirmations, accessibility prompts, automated reminders, safety-related notifications and other informational content generated through technological systems.

All such information is provided solely to facilitate user interaction with the Platform and improve operational efficiency. These informational features are generated through automated technological processes that may depend upon mapping services, geolocation technologies, artificial intelligence models, third-party software providers, telecommunications infrastructure, satellite positioning systems, cloud computing services and other technological resources that remain partially or entirely outside the operational control of ORO Technologies LLC.

Accordingly, users acknowledge that such information is inherently informational, approximate, dynamic and subject to continuous operational variation.

No information generated by the Platform shall be interpreted as professional guidance, factual certification, official instruction, legally binding advice or guaranteed operational accuracy.

The Platform assists users by providing technological tools that facilitate communication, accessibility and digital interaction. The Platform does not assume responsibility for making personal, medical, legal, financial, operational or safety-related decisions on behalf of any user.

The responsibility for evaluating personal circumstances, exercising reasonable judgment and determining the appropriateness of any decision remains exclusively with the user and, where appropriate, with qualified professionals or competent governmental authorities.

3. NO PROFESSIONAL ADVICE

ORO Technologies LLC develops and operates a technology platform intended solely to facilitate digital interaction between independent users and independent third-party service providers through software, voice technologies, accessibility features and related technological infrastructure.

Neither the Platform nor any information, voice interaction, automated communication, accessibility functionality, artificial intelligence feature, notification, recommendation, estimate, digital content or technological resource made available through the Platform constitutes professional advice of any kind.

Nothing contained within the Platform shall be interpreted as creating a professional advisory relationship between ORO Technologies LLC and any User, Independent Provider or third party.

The Platform does not provide individualized recommendations, expert opinions, regulated professional services or decision-making assistance intended to replace the independent judgment of Users or qualified professionals.

Any informational content generated by the Platform is provided exclusively for general informational, operational and technological purposes and should never be relied upon as a substitute for professional consultation appropriate to the User's particular circumstances.

Users remain solely responsible for independently evaluating their own circumstances before making decisions that may affect their health, safety, legal rights, finances, transportation arrangements or personal well-being.

Nothing within the Platform creates any professional standard of care beyond those obligations expressly imposed upon ORO Technologies LLC under applicable law.

4. NO MEDICAL ADVICE OR HEALTHCARE SERVICES

The Platform is not a healthcare provider, medical institution, emergency medical service, rehabilitation provider, mental health provider, nursing service, assisted living provider, home healthcare provider or medical transportation operator.

ORO Technologies LLC does not employ physicians, nurses, psychologists, psychiatrists, therapists, paramedics, emergency medical technicians, caregivers, rehabilitation specialists or any other licensed healthcare professionals for the purpose of providing medical services through the Platform.

Accordingly, nothing contained within the Platform, including voice communications, accessibility features, automated responses, educational materials, travel assistance tools or user interface elements, shall be interpreted as providing medical advice, diagnosis, prognosis, treatment recommendations, healthcare guidance or clinical evaluation.

The Platform does not evaluate physical conditions, cognitive abilities, neurological disorders, psychiatric conditions, sensory impairments, mobility limitations or any other medical condition affecting a User.

The existence of accessibility-oriented technologies does not constitute a medical determination that the Platform is appropriate for any specific disability, health condition or individual medical circumstance.

Users remain solely responsible for obtaining appropriate medical evaluation whenever healthcare decisions or medical questions arise.

Nothing within the Platform should delay, replace or discourage consultation with qualified healthcare professionals or emergency medical services.

5. NO EMERGENCY GUIDANCE

Although the Platform may incorporate technological safety features, voice-enabled emergency functions, S.O.S. tools, geolocation technologies or communication mechanisms intended to facilitate emergency-related communications, these functionalities are provided solely as supplementary technological resources.

The Platform does not provide emergency management services, crisis intervention, rescue coordination, law enforcement dispatching, emergency medical dispatch, disaster response or public safety operations.

Any information, notification or automated communication generated by emergency-related Platform functionalities shall not be interpreted as emergency instructions, evacuation guidance, rescue coordination, law enforcement advice or official public safety recommendations.

Users remain solely responsible for assessing emergency situations and, whenever immediate danger exists, contacting the appropriate governmental emergency services directly.

Nothing within the Platform guarantees that emergency communications will be transmitted, received, processed or acted upon within any specific period of time.

Emergency-related functionalities remain dependent upon numerous external technological systems, including mobile devices, telecommunications networks, internet connectivity, cloud infrastructure, GPS availability, third-party security providers, emergency service availability and governmental response systems that remain outside the operational control of ORO Technologies LLC.

6. NO LEGAL ADVICE

The Platform does not provide legal advice, legal opinions, legal representation, legal interpretation, regulatory analysis, litigation strategy or legal consultation.

Nothing contained within the Platform, including legal summaries, educational materials, policy descriptions, frequently asked questions, accessibility information, regulatory disclosures or automated responses, shall be interpreted as legal advice applicable to any individual situation.

Laws governing transportation, accessibility, consumer protection, privacy, artificial intelligence, emergency communications, taxation and digital services differ significantly between jurisdictions and may change without prior notice.

Accordingly, Users remain solely responsible for obtaining independent legal advice from qualified legal professionals whenever legal interpretation or legal guidance becomes necessary.

The publication of legal documents governing the Platform shall not be interpreted as establishing an attorney-client relationship between ORO Technologies LLC and any User.

7. NO FINANCIAL, TAX OR ACCOUNTING ADVICE

The Platform does not provide investment advice, financial planning, accounting services, tax consulting, banking recommendations, insurance consulting or economic analysis intended for individual reliance.

Information relating to pricing, estimated fares, payment methods, promotions, incentives, technological fees, earnings estimates, bonuses, operational costs or financial transactions is provided exclusively for informational and operational purposes.

Such information should not be interpreted as financial planning, investment recommendations, tax advice, accounting guidance or professional economic consultation.

Independent Providers remain solely responsible for determining their own tax obligations, accounting responsibilities, financial reporting requirements, licensing obligations and regulatory compliance applicable to their own business activities.

Likewise, Users remain solely responsible for evaluating their own financial circumstances before relying upon any informational content available through the Platform.

ORO Technologies LLC assumes no responsibility for financial decisions made in reliance upon estimates, projections or informational content generated by the Platform.

8. NO INSURANCE, RISK MANAGEMENT OR COVERAGE ADVICE

The Platform does not provide insurance brokerage services, insurance consulting, risk management advisory services, claims administration, underwriting services, loss prevention consulting or recommendations regarding insurance products, coverage limits or policy suitability.

Any references made within the Platform regarding insurance requirements, recommended documentation, operational safeguards, safety practices or regulatory compliance are provided solely for general informational purposes and shall not be interpreted as professional insurance advice or guarantees regarding the adequacy, sufficiency or legal effectiveness of any insurance policy.

ORO Technologies LLC does not verify that any insurance product selected by a User or an Independent Provider is appropriate for that individual's legal obligations, commercial activities, personal circumstances or applicable regulatory requirements.

Each User and Independent Provider remains solely responsible for obtaining independent professional advice regarding insurance coverage, risk management, regulatory compliance and contractual obligations applicable within their respective jurisdiction.

Nothing contained within the Platform shall be interpreted as creating any obligation on the part of ORO Technologies LLC to recommend, monitor, supervise or evaluate insurance coverage maintained by independent parties.

9. NO SPECIALIZED ACCESSIBILITY ASSESSMENT OR CERTIFICATION

Accessibility is a fundamental design principle of the Platform and represents one of the core technological objectives of ORO Technologies LLC.

The Platform has been developed to reduce unnecessary technological complexity, facilitate digital interaction through voice-enabled technologies, improve accessibility for users with diverse technological abilities and contribute to a more inclusive mobility experience.

However, the availability of accessibility-oriented technologies shall not be interpreted as a certification, representation or guarantee that the Platform is medically, clinically or functionally appropriate for every disability, health condition, cognitive limitation, neurological disorder, sensory impairment, mobility restriction or individual accessibility requirement.

ORO Technologies LLC does not perform individualized accessibility evaluations, functional capacity assessments, occupational therapy evaluations, rehabilitation assessments, medical suitability determinations or disability certifications.

The Platform likewise does not determine whether any User possesses the physical, cognitive, auditory, visual, neurological or psychological abilities necessary to utilize any specific Platform functionality safely or effectively.

Accessibility technologies may improve usability for many individuals, but accessibility outcomes inherently depend upon numerous factors outside the reasonable control of ORO Technologies LLC, including individual capabilities, personal preferences, device configuration, operating system compatibility, assistive technologies, network conditions, environmental circumstances and third-party software functionality.

Accordingly, Users remain solely responsible for determining whether the Platform is appropriate for their own personal circumstances and should consult qualified professionals whenever individualized accessibility assessments become necessary.

Nothing contained within the Platform shall be interpreted as providing accessibility certification, disability accommodation determinations or legally binding accessibility compliance opinions.

10. NO ENGINEERING, TECHNICAL OR PROFESSIONAL CERTIFICATION

The Platform incorporates advanced software engineering, cloud technologies, artificial intelligence, geolocation services, accessibility tools, voice recognition technologies and related digital infrastructure.

Nevertheless, no technological functionality, software behavior, system architecture, operational description, technical documentation or informational content provided through the Platform shall be interpreted as engineering advice, technical certification, software validation, operational warranty or professional engineering consultation.

Descriptions regarding Platform functionality are intended solely to explain how particular technological features generally operate under normal operating conditions.

Such descriptions do not constitute guarantees regarding co

ntinuous availability, uninterrupted functionality, technical compatibility, operational performance or suitability for any specific commercial, professional or regulatory purpose.

ORO Technologies LLC makes no representation that any Platform functionality satisfies engineering, architectural, governmental, industrial or regulatory certification standards unless expressly required under applicable law.

11. INDEPENDENT USER JUDGMENT

Users acknowledge and agree that the Platform has been designed to facilitate digital interaction rather than to replace independent human judgment.

All decisions concerning travel, transportation, accessibility, personal safety, meeting locations, communications, scheduling, emergency response, medical care, legal compliance, financial decisions, commercial activities and personal conduct remain exclusively the responsibility of the individual User.

Voice-generated information, automated communications, estimated travel information, suggested meeting locations, accessibility prompts, notifications and technological recommendations are intended solely to facilitate Platform interaction and improve operational efficiency.

Such information shall never replace the User's obligation to evaluate surrounding circumstances, exercise reasonable judgment and make independent decisions appropriate to each situation.

Users acknowledge that technology cannot evaluate every factual circumstance, environmental condition, personal limitation or operational risk affecting an individual decision.

Accordingly, reliance upon Platform-generated information shall always be accompanied by the User's own independent assessment of the circumstances involved.

12. ARTIFICIAL INTELLIGENCE, AUTOMATED COMMUNICATIONS AND VOICE INTERACTION LIMITATIONS

The Platform may utilize artificial intelligence technologies, machine learning models, automated processing systems, voice recognition technologies, speech synthesis technologies, language processing tools, predictive algorithms and other automated technologies to facilitate user interaction and improve accessibility.

These technologies are designed to enhance operational efficiency and digital accessibility but remain subject to inherent technological limitations.

Voice recognition accuracy may vary depending upon language, regional dialects, pronunciation, speech characteristics, environmental noise, microphone quality, device performance, operating system compatibility, internet connectivity and numerous additional technological factors.

Artificial intelligence systems may occasionally misunderstand, delay, omit, incorrectly interpret, incompletely process or fail to execute spoken commands or automated requests due to factors beyond the reasonable control of ORO Technologies LLC.

Similarly, automated communications generated by the Platform may be delayed, interrupted, modified, duplicated, truncated or rendered unavailable because of failures affecting third-party technological infrastructure, cloud service providers, telecommunications operators, mapping services, operating systems or other external technologies.

Users acknowledge that artificial intelligence technologies are intended to assist human interaction with the Platform and do not possess independent judgment, legal authority, medical expertise, emergency response capabilities or professional decision-making capacity.

Accordingly, no artificial intelligence functionality available through the Platform shall be interpreted as providing professional advice, individualized recommendations, legally binding determinations or guaranteed factual accuracy.

Users remain solely responsible for independently verifying information whenever the circumstances reasonably require additional confirmation or professional consultation.

13. THIRD-PARTY INFORMATION, CONTENT AND EXTERNAL SERVICES

The Platform may display, transmit or facilitate access to information, services, communications, maps, navigation data, accessibility resources, payment services, emergency-related technologies, operating system functionalities or other content supplied by independent third parties.

Such third-party content is provided solely for operational convenience and technological interoperability.

ORO Technologies LLC does not create, supervise, verify, certify, endorse, control or guarantee the accuracy, completeness, legality, availability, reliability or continued operation of information or services provided by independent third parties.

The inclusion of third-party information or technological integrations shall not be interpreted as an endorsement, recommendation, professional opinion, legal certification or guarantee regarding any third-party product, service or organization.

Users acknowledge that third-party information may change without prior notice, may become unavailable, may contain inaccuracies or may be modified independently of the Platform.

Accordingly, Users remain solely responsible for independently evaluating the reliability and suitability of any third-party information before relying upon it.

ORO Technologies LLC assumes no responsibility for decisions made based upon information, recommendations or technological services supplied by independent third parties.

14. GOVERNMENTAL INFORMATION AND REGULATORY REFERENCES

From time to time, the Platform may reference governmental agencies, emergency telephone numbers, accessibility standards, transportation regulations, consumer protection requirements or other publicly available regulatory information.

Such references are provided exclusively for general informational purposes.

Nothing contained within the Platform shall be interpreted as an official governmental publication, legal interpretation, regulatory opinion, administrative guidance or authoritative statement issued by any governmental authority.

Users remain solely responsible for confirming applicable legal requirements directly with the competent governmental authorities within their respective jurisdictions.

Regulatory requirements vary significantly among countries, states, provinces, municipalities and local authorities and may change without prior notice.

ORO Technologies LLC makes no representation that any informational reference appearing within the Platform reflects the most current legal or regulatory requirements applicable to every jurisdiction worldwide.

15. NO RELIANCE AND INDEPENDENT DECISION-MAKING

Users expressly acknowledge that all information made available through the Platform is intended solely to facilitate technological interaction and improve the accessibility of digital mobility services.

No User shall rely exclusively upon any informational content, automated communication, artificial intelligence output, accessibility feature, voice-generated response, estimated travel information, notification or technological functionality as the sole basis for making decisions involving personal safety, health, legal compliance, financial matters, emergency response, transportation arrangements or other significant personal decisions.

Users remain solely responsible for exercising independent judgment appropriate to their individual circumstances.

Whenever professional expertise, governmental assistance, medical evaluation, legal interpretation or emergency intervention becomes reasonably necessary, Users should immediately seek assistance from appropriately qualified professionals or competent governmental authorities.

Nothing contained within the Platform modifies or limits the User's personal responsibility to make prudent and reasonable decisions based upon actual circumstances.

16. NO FIDUCIARY, AGENCY OR SPECIAL RELATIONSHIP

Nothing contained within this Policy or elsewhere within the Platform shall be interpreted as creating any fiduciary duty, agency relationship, partnership, joint venture, employment relationship, professional advisory relationship or special relationship of trust between ORO Technologies LLC and any User.

The relationship between ORO Technologies LLC and Users is exclusively that of a provider of digital technology services operating a software platform.

The Platform provides technological tools designed to facilitate digital interaction.

Users retain full responsibility for their own decisions, actions and reliance upon information obtained through the Platform.

No provision of this Policy shall be interpreted as expanding the legal duties of ORO Technologies LLC beyond those expressly required under applicable law.

17. LIMITATION OF LIABILITY ARISING FROM INFORMATIONAL CONTENT

To the maximum extent permitted under applicable law, ORO Technologies LLC shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or economic damages arising out of or related to:

  • reliance upon informational content generated through the Platform;

  • reliance upon voice-generated communications;

  • reliance upon accessibility-related functionalities;

  • reliance upon artificial intelligence outputs;

  • reliance upon automated notifications or recommendations;

  • misunderstanding or misinterpretation of Platform information;

  • failure to seek appropriate professional advice;

  • decisions made independently by Users;

  • actions or omissions of independent third parties;

  • governmental actions;

  • emergency situations;

  • medical situations;

  • legal matters;

  • financial decisions;

  • accessibility outcomes; or

  • any circumstance in which Users rely upon the Platform beyond its intended technological purpose.

Nothing contained within this Policy limits liability where such limitation is prohibited under applicable law.

18. GLOBAL INTERPRETATION AND CROSS-DOCUMENT INTEGRATION

This Policy shall be interpreted consistently with all other legal documents governing the Platform, including but not limited to the Terms and Conditions, Privacy Policy, Safety & Emergency Framework, Accessibility Policies, Artificial Intelligence Policies, Community Guidelines, Independent Provider Disclosure, Acceptable Use Policy, Payment Policies, User Safety Resources and all additional corporate policies published by ORO Technologies LLC.

In the event of any perceived inconsistency, all Platform documents shall be interpreted harmoniously to preserve the technological nature of the Platform and the overall legal framework governing its operation.

The invalidity or unenforceability of any provision contained within this Policy shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the maximum extent permitted by applicable law.

ORO Technologies LLC reserves the right to amend, update, replace or modify this Policy at any time in accordance with applicable law and the Platform's Terms and Conditions.

Continued access to or use of the Platform following the effective date of any modification constitutes acceptance of the revised Policy, except where additional consent is required under applicable law.

19. ACKNOWLEDGMENT

By accessing, registering for, downloading or using the Platform, Users expressly acknowledge that they have read, understood and agreed to this No Professional Advice, No Medical Advice and No Specialized Guidance Policy.

Users further acknowledge that the Platform is provided exclusively as a technology platform designed to facilitate digital interaction, accessibility, voice-enabled communication and mobility-related services, and that it does not provide professional advice, medical services, legal representation, financial consulting, engineering services, governmental functions, emergency response services or any other regulated professional service.

Users agree that they remain solely responsible for obtaining appropriate professional assistance whenever their individual circumstances reasonably require specialized advice, emergency intervention or regulated professional services.

ORO TECHNOLOGIES LLC

Global Technology Platform

Accessibility • Voice Technology • Artificial Intelligence • Mobility • Safety • Digital Inclusion

bottom of page