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GLOBAL FEEDBACK, IDEAS & SUBMISSIONS POLICY

ORO TECHNOLOGIES LLC

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Last Updated: May 2026

1. PURPOSE, SCOPE AND GLOBAL APPLICATION

Oro Technologies LLC (“ORO”, “we”, “our”, “the Company”) may receive feedback, suggestions, ideas, comments, proposals, and any other materials submitted by users or third parties (collectively, the “Submissions”).

This Policy governs all Submissions provided to ORO through any channel, including but not limited to mobile applications, websites, voice interfaces, AI systems, automated systems, customer support channels, email communications, social media, surveys, forms, recordings, or any other communication method, whether on-platform or off-platform.

This Policy applies globally and forms an integral part of ORO’s Terms of Use and related legal agreements.

No Submission shall create any contractual, fiduciary, advisory, employment, partnership, or agency relationship between the User and ORO.

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1.1 Protected Parties

For purposes of this Policy, references to ORO shall include ORO Technologies LLC, its parent entities, subsidiaries, affiliates, licensors, technology providers, artificial intelligence vendors, cloud-service providers, contractors, service providers, officers, directors, shareholders, members, managers, employees, agents, successors, and assigns (collectively, the “Protected Parties”).

Any license, waiver, release, disclaimer, limitation of liability, indemnification, assignment, ownership transfer, or protection contained in this Policy shall apply equally to all Protected Parties to the maximum extent permitted by law.

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2. VOLUNTARY AND UNSOLICITED NATURE OF SUBMISSIONS

All Submissions are made voluntarily, unsolicited, and at the sole initiative of the User.

Users acknowledge that ORO does not request or solicit confidential, proprietary, or commercially sensitive information.

Users are expressly advised not to submit trade secrets, confidential information, or protected third-party materials.

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3. NO CONFIDENTIALITY

All Submissions are deemed non-confidential and non-proprietary unless otherwise agreed in a separate written agreement signed by ORO.

ORO assumes no obligation to treat any Submission as confidential or restricted.

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4. INTELLECTUAL PROPERTY ASSIGNMENT (MAXIMUM LEGAL EXTENT)

To the maximum extent permitted by applicable law, by submitting any content to ORO, the User grants ORO a worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free right to use such Submission.

Where legally permissible, such rights may include ownership, intellectual property rights, creation of derivative works, adaptations, commercial exploitation, technological integration, licensing, distribution, publication, modification, and commercialization of the Submission.

Where full assignment is not legally enforceable, the User grants ORO an exclusive, irrevocable, worldwide license with equivalent scope.

Nothing in this clause shall override any non-waivable rights under applicable law.

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5. RIGHT OF USE AND COMMERCIAL EXPLOITATION

ORO shall have the unrestricted right, at its sole discretion, to use, reproduce, store, analyze, adapt, modify, improve, translate, distribute, and commercialize Submissions, in whole or in part, for any lawful purpose, including but not limited to:

  • Platform improvement

  • Artificial intelligence training and optimization

  • Voice recognition enhancement

  • Accessibility technology development

  • Safety and emergency systems improvement (including SOS functionality)

  • Operational and security improvements

  • Commercial and strategic development

No obligation exists to use, implement, or publish any Submission.

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5.1 Artificial Intelligence, Machine Learning and Data Training Rights

Users acknowledge and agree that Submissions may be utilized by ORO and its technology partners for the development, training, testing, validation, optimization, calibration, improvement, deployment, operation, monitoring, auditing, and maintenance of artificial intelligence systems, machine-learning models, voice-recognition technologies, accessibility technologies, natural-language-processing systems, recommendation engines, predictive systems, automation tools, and future technological developments.

To the maximum extent permitted by law, Users waive any claim, compensation request, ownership assertion, royalty demand, accounting request, audit right, or intellectual-property interest arising from such uses.

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5.2 No Obligation to Segregate or Isolate Submissions

Users acknowledge that ORO operates multiple global technology, accessibility, artificial intelligence, voice-recognition, safety, communications, and platform-development programs simultaneously.

Accordingly, ORO shall have no obligation to segregate, isolate, quarantine, restrict, monitor, track, document, identify, or separately manage any Submission from its ongoing research, development, innovation, operational, commercial, or strategic activities.

Users expressly acknowledge that similarities between a Submission and any existing or future ORO technology, service, feature, functionality, product, business process, accessibility solution, voice technology, artificial intelligence system, safety tool, or commercial initiative may occur as a result of independent development and shall not create any presumption of copying, misuse, misappropriation, infringement, or unauthorized use.

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6. NO OBLIGATION OR RELATIONSHIP CREATED

ORO has no obligation to review, acknowledge, respond to, or implement any Submission.

Submission of any content does not create any contractual, employment, advisory, fiduciary, or commercial relationship between the User and ORO.

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6.1 No Duty to Implement Safety, Accessibility or Operational Suggestions

Receipt, review, storage, analysis, consideration, or discussion of any Submission shall not create any obligation on the part of ORO to implement, adopt, test, deploy, validate, monitor, maintain, or act upon any suggested feature, safety mechanism, accessibility enhancement, operational recommendation, emergency-related proposal, or risk-mitigation measure.

No Submission shall create any duty of care, special relationship, supervisory responsibility, safety obligation, accessibility obligation, emergency-response obligation, or heightened legal duty on the part of ORO.

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7. NO COMPENSATION

Unless expressly agreed in a separate written agreement executed by ORO, no compensation, payment, royalties, credit, or consideration of any kind shall be owed to the User for any Submission, regardless of whether such Submission is used, modified, or commercialized.

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7.1 No Future Participation Rights

Users acknowledge that ORO may independently commercialize, deploy, license, monetize, patent, integrate, improve, expand, or otherwise exploit technologies, systems, products, services, accessibility solutions, voice-based functionalities, artificial intelligence systems, or business models that may be similar to or derived from concepts contained within a Submission.

Users shall have no right to future compensation, royalties, profit-sharing, revenue participation, equity interest, attribution, accounting, ownership claim, or other economic benefit arising from such activities.

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7.2 No Accounting Rights

To the maximum extent permitted by applicable law, Users waive any right to request audits, accountings, financial disclosures, technical disclosures, development records, source-code reviews, commercialization reports, revenue analyses, licensing information, profitability data, or any other information relating to ORO's use or non-use of any Submission.

ORO shall have no obligation to disclose whether any Submission was reviewed, considered, implemented, modified, rejected, commercialized, or incorporated into any product, service, technology, or business activity.

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8. WAIVER OF RIGHTS (TO MAXIMUM LEGAL EXTENT)

To the maximum extent permitted by law, the User waives any moral rights, attribution rights, approval rights over modifications, or claims of authorship or ownership arising from the use of Submissions by ORO.

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9. REPRESENTATIONS AND WARRANTIES

The User represents that:

  • They have full legal authority to submit the content

  • The Submission does not infringe third-party rights

  • The Submission does not contain confidential or unlawful material

  • The Submission complies with applicable laws

The User assumes full responsibility for any breach of these representations.

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10. INDEMNIFICATION

The User agrees to indemnify, defend, and hold harmless ORO Technologies LLC and its affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from or related to any Submission.

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11. NO RELIANCE AND INDEPENDENT DEVELOPMENT

The User acknowledges that ORO may independently develop or already be developing technologies, systems, or products similar to any Submission.

No restriction shall apply to ORO’s independent development activities.

Users waive any claim based on similarity between Submissions and ORO’s technologies or services.

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11.1 Future Technologies and Unknown Uses

Users acknowledge that technological development may evolve in ways that are not currently known or foreseeable.

The rights granted under this Policy shall extend to all current and future technologies, media, formats, communication channels, artificial intelligence systems, machine-learning systems, voice technologies, accessibility technologies, cloud infrastructures, computing environments, and methods of exploitation whether existing now or developed in the future.

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12. PLATFORM INTEGRATION AND GLOBAL SYSTEM USE

Submissions may be used for improvement of ORO’s global platform, including but not limited to voice-first systems, accessibility technologies, artificial intelligence systems, safety features, and third-party integrations.

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12.1 No Obligation to Preserve Submissions

ORO may store, archive, modify, delete, anonymize, aggregate, destroy, or permanently remove any Submission at any time and for any reason without notice.

ORO assumes no obligation to preserve, maintain, recover, return, reproduce, or provide access to any Submission.

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12.2 Limitation of Liability

To the maximum extent permitted by applicable law, ORO and the Protected Parties shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages arising out of or relating to any Submission, including claims relating to intellectual property, commercialization, ownership, confidentiality, attribution, compensation, or use of submitted materials.

The aggregate liability of ORO and all Protected Parties arising from this Policy shall not exceed USD $100.

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12.3 Cross-Border Processing and Global Operations

Users acknowledge that Submissions may be processed, stored, analyzed, transferred, accessed, reviewed, or utilized across multiple jurisdictions in connection with ORO's global operations.

Such processing may involve affiliates, licensors, contractors, service providers, artificial intelligence providers, cloud-service providers, and technology partners operating in different countries.

Users expressly authorize such international processing to the extent permitted by applicable law.

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13. MODIFICATIONS

ORO reserves the right to modify this Policy at any time. Continued use or submission constitutes acceptance of updates.

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14. INTERPRETATION AND ENFORCEABILITY

This Policy shall be interpreted to the maximum extent permitted by law in favor of enforceability and protection of ORO’s legitimate business interests.

If any provision is deemed invalid, the remaining provisions shall remain fully enforceable.

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14.1 Governing Law and Dispute Resolution

This Policy shall be governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any dispute arising out of or relating to this Policy shall be resolved exclusively through confidential binding arbitration in Miami, Florida, on an individual basis.

Users waive any right to participate in class actions, collective actions, representative actions, mass arbitrations, or similar proceedings.

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14.2 Limitation Period for Claims

To the maximum extent permitted by law, any claim arising out of or relating to a Submission or this Policy must be commenced within one (1) year after the event giving rise to the claim occurred.

Any claim not commenced within such period shall be permanently barred.

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14.3 Class Action, Collective Action and Mass Arbitration Waiver

To the maximum extent permitted by applicable law, all disputes arising out of or relating to this Policy shall be resolved solely on an individual basis.

Users waive any right to participate in:

Class actions;

Collective proceedings;

Representative actions;

Mass arbitrations;

Private attorney general actions; or

Any consolidated proceeding involving multiple claimants.

No arbitration may be consolidated with any other arbitration without ORO's prior written consent.

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14.4 Survival

The provisions relating to intellectual property rights, licenses, ownership transfers, waivers, releases, indemnification obligations, dispute resolution, limitations of liability, confidentiality disclaimers, and all rights granted to ORO under this Policy shall survive termination of the User's account, deletion of content, discontinuation of Platform use, or termination of any relationship between the User and ORO.

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15. FINAL ACCEPTANCE

By submitting any feedback or material to ORO, the User acknowledges and agrees that:

  • They have read and understood this Policy

  • They voluntarily grant the rights described herein

  • They waive applicable claims to the maximum extent permitted by law

  • No confidentiality or compensation rights apply unless expressly agreed in writing

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GLOBAL LEGAL INTEGRATION NOTICE

These Terms form part of the unified global legal framework governing the ORO Marketplace Platform, including the Privacy Policy, Accessibility & Voice Policy, Community Guidelines, Safety Framework, Refund Policy, and all related legal disclosures published by Oro Technologies LLC.

Continued access to or use of the Platform constitutes legally binding acceptance of all applicable policies and future updates.

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