11. PAYMENT SYSTEM AND FINANCIAL DISCLAIMER

The Platform may facilitate payments as a collection agent only.

The ORO Group:

• Is not a financial institution

• Does not process payments directly

• Does not guarantee payment systems

All transactions rely on third-party processors.

Payments are final and non-refundable, except where required by law.

Drivers and Service Providers

Drivers and service providers are governed by the Driver / Provider Legal Pack available at /driver-provider-legal, which forms an integral and binding part of these Terms.

By accessing or using the Platform as a driver or service provider, you acknowledge and agree to be bound by such Legal Pack in its entirety.

​Drivers and service providers are governed by the Driver / Provider Legal Pack, which forms an integral and binding part of these Terms.

The User expressly acknowledges that all payment transactions are executed through independent third-party payment processors.

ORO TECHNOLOGIES LLC does not hold, store, or control user funds at any time.

The Platform acts solely as a limited collection agent where applicable.

The ORO Group shall not be liable for:

Payment failures  
Processing delays  
Chargebacks  
Unauthorized transactions  
Fraudulent activity conducted through third-party systems  

All financial disputes must be resolved directly with the payment processor, except where otherwise required by applicable law.

​

12. USER CONDUCT AND COMMUNITY STANDARDS
User behavior on the Platform is governed by the ORO Community Guidelines, available at:
/community-guidelines

By accessing or using the Platform, the User agrees to fully comply with such Guidelines, which form an integral part of this Agreement.

Any violation of community standards, misuse of the Platform, abusive behavior, discrimination, harassment, or conduct that compromises safety or integrity may result in immediate suspension or permanent termination without prior notice.

The Platform reserves full discretion in determining violations and enforcing penalties.

​

13. INTELLECTUAL PROPERTY AND PLATFORM OWNERSHIP

All Platform components are the exclusive property of the ORO Group, including:

• Software

• Algorithms

• Voice systems

• Branding

Unauthorized use is strictly prohibited.

Users and Providers are strictly prohibited from:

Copying, modifying, reverse engineering, decompiling, or attempting to extract the source code or underlying technology of the Platform.

Developing competing platforms using ORO’s systems, logic, structure, or business model.

Any unauthorized use shall result in immediate legal action.

​

14. GLOBAL LIMITATION OF LIABILITY (CRITICAL PROTECTION CLAUSE)

To the maximum extent permitted by law, the ORO Group shall NOT be liable for:

• Personal injury or death, except where such limitation is prohibited by mandatory applicable law

• Accidents or incidents

• Voice system failures

• S.O.S. failures

• Third-party actions

• Data breaches (external)

• Financial losses

• Service interruptions

INCLUDING:

Direct, indirect, incidental, consequential, punitive, or special damages.

Total liability, where not excludable, shall be limited to:

The lesser of:

• Amount paid in last 3 months

• USD $500

This limitation applies regardless of the legal theory, including contract, tort, negligence, strict liability, or otherwise.

It applies even if ORO has been advised of the possibility of damages.

​

🔷 14.1 ASSUMPTION OF RISK (EXPANDED LEGAL DOCTRINE)

The User expressly acknowledges that:

• The Platform involves inherent technological and physical risks

• Transportation and human interaction involve unpredictable conditions

• Voice-based systems may generate errors

The User voluntarily assumes ALL risks associated with:

• Use of the Platform

• Interaction with Providers

• Use of safety systems

• Reliance on any information provided

This assumption of risk applies even if such risks were foreseeable or unforeseeable.

This limitation of liability is a fundamental element of the Agreement and forms the basis of the economic model of the Platform.

Without such limitation, the Platform would not be made available.

​

14.2 NO RELIANCE ACKNOWLEDGMENT

The User and Provider expressly acknowledge and agree that they are not relying upon any representation, warranty, statement, guarantee, promise, advertisement, marketing material, safety expectation, technological expectation, or operational outcome not expressly set forth in this Agreement.

The User further acknowledges that:

The Platform does not guarantee safety, suitability, uninterrupted availability, successful emergency response, service quality, driver behavior, accessibility performance, or technological accuracy.

Any decision to use the Platform is made voluntarily, independently, and at the sole risk of the User or Provider.

No oral or written information provided by ORO, its representatives, marketing materials, support channels, advertisements, or platform content shall create any warranty or legal obligation beyond those expressly established herein.

​

14.3 MARKETING AND PUBLIC COMMUNICATION DISCLAIMER

Any advertising materials, accessibility statements, public communications, promotional campaigns, informational content, onboarding materials, safety references, technological descriptions, or marketing statements distributed by ORO are provided solely for general informational and commercial purposes and shall not constitute legally binding guarantees, warranties, representations, contractual commitments, or assurances regarding safety, accessibility performance, uninterrupted operation, emergency response capability, service quality, or specific technological outcomes.

No public statement, promotional material, or accessibility-related communication shall modify or expand the liability limitations, disclaimers, risk allocation structure, or legal protections established under this Agreement.

​

15. INDEMNIFICATION AND LEGAL DEFENSE

The User and Provider agree to fully defend, indemnify, and hold harmless ORO TECHNOLOGIES LLC and the ORO Group, including its affiliates, officers, directors, employees, contractors, licensors, and partners, from and against third-party claims, demands, liabilities, damages, losses, costs, and expenses (including legal fees), arising out of or related to:

Use or misuse of the Platform  
Violation of this Agreement  
Breach of applicable laws or regulations  
Interaction with other Users or Providers  
Any service performed or received through the Platform  

This obligation shall survive termination of this Agreement and shall apply to the maximum extent permitted by law.

​

16. INSURANCE DISCLAIMER

The Platform does not provide insurance.

Users and Providers must obtain:

• Personal insurance

• Vehicle insurance

• Liability coverage

The User and Provider expressly acknowledge that ORO TECHNOLOGIES LLC does not provide, maintain, or guarantee any form of insurance coverage, including but not limited to health, life, accident, vehicle, liability, or third-party insurance.

All parties are solely responsible for obtaining and maintaining adequate insurance coverage as required by applicable law and personal risk assessment.

Failure to obtain insurance shall not create any liability for the ORO Group under any circumstance.

​​

🔷 16.1 DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, ALL SERVICES, TECHNOLOGIES, ACCESSIBILITY FEATURES, VOICE SYSTEMS, AI SYSTEMS, SAFETY TOOLS, EMERGENCY FEATURES, COMMUNICATION CHANNELS, CONTENT, SOFTWARE, AND DIGITAL FUNCTIONALITIES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

ORO TECHNOLOGIES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, GUARANTEES, OR ASSURANCES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCESSIBILITY PERFORMANCE
CONTINUOUS AVAILABILITY
SYSTEM SECURITY
VOICE ACCURACY
SERVICE QUALITY
EMERGENCY RESPONSE EFFECTIVENESS
PROVIDER RELIABILITY
UNINTERRUPTED OPERATION
ERROR-FREE PERFORMANCE
COMPATIBILITY
REGULATORY AVAILABILITY

NO INFORMATION, COMMUNICATION, MARKETING MATERIAL, ACCESSIBILITY STATEMENT, SAFETY REPRESENTATION, OR PUBLIC CONTENT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

​

17. PLATFORM AVAILABILITY AND FORCE MAJEURE

The Platform is provided on an “AS IS” and “AS AVAILABLE” basis.

No guarantees of:

• Availability

• Accuracy

• Reliability

No liability for:

• System failures

• Cyberattacks

• Natural disasters

• Network issues

The ORO Group shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to:

Acts of God  
Natural disasters  
Pandemics  
Government actions  
Civil unrest  
Cyberattacks  
Infrastructure failures  

All obligations shall be suspended during the duration of such events.

​

18. AUTOMATED SYSTEMS AND ALGORITHMIC DECISIONS

The Platform may operate using automated systems for:

• Service assignment

• Prioritization

• Suspension

The User accepts:

• Lack of transparency in algorithms

• Automated decisions without human intervention

Except where mandatory law requires otherwise, automated decisions may be implemented without prior notice and may not be subject to individualized review.

​

🔷 18.1 PLATFORM CONTROL DISCLAIMER (ALGORITHM PROTECTION)

The User acknowledges that:

• Matching, pricing, and assignment systems are automated

• The Platform does not guarantee availability of services

• Algorithms operate without human intervention

The User accepts that algorithmic outputs:

• May be inaccurate

• May prioritize certain Providers

• May vary by region and demand

No User has any right to demand manual intervention.

​

🔷 18.2 NO RIGHT TO EXPLANATION

To the maximum extent permitted by applicable law, the User acknowledges and agrees that certain automated decisions, matching systems, prioritization systems, safety systems, fraud prevention mechanisms, and operational algorithms may operate without individualized human review, explanation, or disclosure due to security, anti-fraud, operational integrity, proprietary technology, and platform protection considerations. Nothing herein shall limit any non-waivable rights expressly granted under applicable law.

​

19. SUSPENSION AND TERMINATION RIGHTS

The ORO Group reserves the absolute right, at its sole discretion, to suspend, restrict, deactivate, or permanently terminate any account or access to the Platform at any time, with or without cause, and with or without prior notice.

Such actions may be taken in response to, including but not limited to:

Violation of this Agreement  
Suspicious or fraudulent activity  
Risk to safety or integrity of the Platform  
Regulatory or legal requirements  
Operational or business decisions  

The User agrees that such actions may be taken without liability to the ORO Group.

No compensation, reimbursement, or damages shall be owed in connection with account suspension or termination.

​

20. DISPUTE RESOLUTION AND ARBITRATION

Any dispute, claim, or controversy arising out of or relating to this Agreement or the use of the Platform shall be resolved exclusively through binding, individual, and confidential arbitration.

Arbitration shall take place in Miami, Florida, United States, remotely through virtual proceedings, or in another jurisdiction permitted under the applicable Arbitration Agreement incorporated herein, and shall be conducted in the English language under recognized arbitration rules and governed by the Federal Arbitration Act (FAA), to the maximum extent permitted by applicable law.

The User and Provider expressly waive:

Any right to participate in class actions or collective proceedings
Any right to a jury trial
Any right to bring claims in court, except where arbitration is not permitted by law

Arbitration shall be the sole and exclusive dispute resolution mechanism, except where prohibited by mandatory law.

Notwithstanding the foregoing, ORO TECHNOLOGIES LLC reserves the right to seek temporary, preliminary, or injunctive relief before any competent court in order to protect intellectual property rights, confidential information, platform integrity, cybersecurity interests, fraud prevention measures, or enforcement of restrictive provisions contained in this Agreement.

Each party shall bear its own legal costs unless otherwise determined by the arbitrator.

​Nothing in this section limits any non-waivable consumer rights granted under applicable law.

​

20.1 CLASS ACTION WAIVER

To the maximum extent permitted by applicable law, all disputes shall be resolved solely on an individual basis.

The User and Provider expressly waive any right to participate in, initiate, join, consolidate, or recover relief through any class action, collective action, representative action, coordinated proceeding, mass arbitration, private attorney general action, or similar multi-party proceeding.

No arbitrator or tribunal shall have authority to consolidate claims or preside over any representative or collective proceeding.

If any portion of this arbitration or class action waiver provision is found unenforceable, the remaining portions shall remain enforceable to the maximum extent permitted by law.

​

21. GOVERNING LAW

This Agreement is governed by:

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States.

Subject to mandatory local laws.

This governing law shall apply without regard to conflict of law principles.

Notwithstanding the foregoing, mandatory consumer protection laws of the User’s jurisdiction may apply where legally required.

The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

​​

🔷 21.1 GLOBAL CORPORATE COMPLIANCE FRAMEWORK

ORO TECHNOLOGIES LLC operates through a multinational corporate structure that may include subsidiaries, affiliates, licensees, independent operators, contractors, and locally established entities operating under applicable laws within their respective jurisdictions.

Each affiliated entity remains independently responsible for its own regulatory compliance, tax obligations, licensing requirements, labor obligations, consumer protection duties, data protection requirements, and operational authorizations required by local law.

Nothing in this Agreement shall be interpreted as creating joint liability, consolidated regulatory responsibility, or automatic legal attribution among entities within the ORO corporate ecosystem except where expressly required by non-waivable law.

The Platform may implement jurisdiction-specific operational rules, compliance requirements, disclosures, accessibility measures, safety procedures, payment structures, tax treatments, or legal notices in order to comply with applicable regional regulations.

Users and Providers acknowledge that certain rights, obligations, services, functionalities, restrictions, or compliance procedures may vary depending on the jurisdiction in which the Platform is accessed or used.

ORO reserves the unrestricted right to adapt Platform operations, policies, contractual terms, technological features, accessibility systems, AI functionalities, safety protocols, and compliance mechanisms to satisfy evolving legal and regulatory requirements worldwide.

​

22. FINAL PROVISIONS

If any clause is invalid:

The remaining provisions shall remain fully valid and enforceable.

This Agreement represents the entire agreement.

No waiver by the ORO Group of any provision shall be deemed a further or continuing waiver of such provision or any other provision.

Failure to enforce any right or provision shall not constitute a waiver of such right.

This Agreement may be executed electronically and shall have full legal effect.

​​

22.X NO THIRD-PARTY BENEFICIARIES

Except as expressly provided herein, nothing in this Agreement shall create or confer any rights, remedies, claims, benefits, or causes of action upon any third party.

No person or entity other than the parties to this Agreement shall be deemed a third-party beneficiary of any provision contained herein.

​

23. FINAL ACCEPTANCE

By using the Platform, the User confirms:

• Full understanding

• Full acceptance

• Full assumption of risk

Electronic acceptance of this Agreement shall be legally equivalent to a handwritten signature and shall be fully enforceable.​

✔️ MANDATORY ACCEPTANCE CHECKBOX

[✔️] I have read, understood, and agree to the Terms and Conditions, including the voice-based system, limitation of liability, and intermediary platform model of ORO.

​

23.1 ELECTRONIC CONSENT AND DIGITAL EXECUTION

The User and Provider acknowledge and agree that acceptance of this Agreement through electronic means, including clicking acceptance boxes, tapping buttons, voice confirmations, biometric authentication, account registration, continued platform access, or digital interaction, constitutes a valid and legally enforceable electronic signature and express consent under applicable electronic transaction laws, including the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), and equivalent international regulations.

The parties expressly waive any objection to the legal enforceability of this Agreement based on its electronic form or method of acceptance.

​

24. PROVIDER-SPECIFIC TERMS (DRIVERS & SERVICE PROVIDERS)

This section applies to all individuals or entities offering services through the Platform (the “Providers”).

​

24.1 Independent Economic Activity

Providers operate as independent businesses and are solely responsible for:

• Licenses and permits

• Taxes and social contributions

• Regulatory compliance in their jurisdiction

The Platform does not supervise or direct service execution.

Providers operate entirely at their own risk and for their own economic benefit.

No minimum income, service volume, or economic stability is guaranteed by the Platform.

​

24.2 No Employment Relationship (REINFORCED CLAUSE)

Nothing in this Agreement shall be interpreted as creating:

• Employment

• Partnership

• Agency

• Joint venture

Providers expressly waive any claim of:

• Labor rights

• Benefits

• Compensation guarantees

This classification is a fundamental condition of access to the Platform and cannot be modified under any circumstance by conduct, interpretation, or practice.​

​

24.3 Provider Obligations

Providers must:

• Maintain valid licenses and documentation

• Ensure vehicle safety and legality

• Comply with all local laws

• Maintain respectful conduct toward Users

Failure to comply may result in immediate termination.

Providers are solely responsible for verifying the identity of Users where necessary and for ensuring that each service is conducted safely and lawfully.

The Platform does not guarantee the accuracy or completeness of User-provided information.

​

24.3.1 NO GUARANTEE OF BACKGROUND VERIFICATION

Although the Platform may implement verification, screening, identity validation, documentation review, or compliance procedures, ORO does not guarantee the accuracy, completeness, reliability, or ongoing validity of any background check, criminal record review, identity verification, licensing status, driving history, or regulatory compliance of any Provider or User.

Users acknowledge that independent third parties may engage in unlawful, misleading, negligent, or unauthorized conduct despite screening procedures.

Use of the Platform and interaction with third parties occurs entirely at the User’s and Provider’s own risk.

​

24.4 Provider Liability

Providers assume full, exclusive, and non-transferable responsibility for all services performed through the Platform.

This includes, but is not limited to:

Passenger safety  
Vehicle condition  
Route decisions  
Compliance with local laws  
Any damages, accidents, injuries, or incidents  

The ORO Group shall bear no liability whatsoever in connection with services performed by Providers.

All claims arising from such services must be directed exclusively against the responsible Provider.

​

25. SERVICE-SPECIFIC ANNEXES (INTEGRATION CLAUSE)

The following services may be governed by Annexes forming part of this Agreement:

• ANNEX I – Motorcycle Services (Passenger, Delivery, Courier)

• Future Annexes (ride categories, logistics, etc.)

Each Annex:

• Has operational specificity

• Does not override the Master Terms

• Is legally binding

All Annexes may be updated, modified, or replaced independently without requiring modification of the main Agreement.

Continued use of the Platform constitutes acceptance of such Annexes.

Each Annex shall be interpreted in harmony with this Agreement, and in case of conflict, the Master Terms shall prevail.

​

26. SAFETY, EMERGENCY SYSTEMS, PROVIDER ROLE AND OPERATIONAL LIMITATIONS (REINFORCED GLOBAL CLAUSE)

The Platform may incorporate safety-related functionalities, including but not limited to trip tracking, communication tools, identity display mechanisms, and the S.O.S. System described herein. Such features are provided strictly as technological support mechanisms within a decentralized and third-party-driven ecosystem.

The User expressly acknowledges that the Platform does not guarantee safety, does not control real-world interactions, and does not verify, supervise, or monitor all activities in real time.

All interactions between Users and Providers occur at their own risk.

Providers (including drivers and service operators) are independent third parties and are not emergency responders, security personnel, or agents of ORO TECHNOLOGIES LLC.

In the event of an S.O.S. activation or any emergency situation, Providers:

Have no obligation to intervene physically
Must prioritize their own safety at all times
Must not act as law enforcement, medical personnel, or security agents
Must comply strictly with applicable laws

Providers shall not be held liable for:

Failure to intervene
Decisions made in good faith for personal safety
Outcomes of emergency situations
System failures or technological limitations

The Platform shall not be liable for any action, inaction, or decision taken by Providers in connection with emergency situations.

Additionally, the User acknowledges that safety features, including the S.O.S. System, depend on external and technological factors and do not eliminate inherent risks associated with transportation, communication, or human interaction.

The User assumes full responsibility for personal safety decisions and agrees that the Platform serves solely as a technological facilitator, not as a safety guarantor.

​

26.1 NO SPECIAL DUTY OF CARE

The User expressly acknowledges that ORO TECHNOLOGIES LLC does not undertake, assume, create, or accept any heightened duty of care, fiduciary duty, custodial obligation, protective obligation, monitoring obligation, or special relationship toward any User or Provider, including elderly individuals, persons with disabilities, vulnerable individuals, or persons requiring assistance.

The Platform operates solely as a neutral technology intermediary and does not assume responsibility for the personal safety, supervision, wellbeing, monitoring, medical condition, mental condition, transportation decisions, or independent actions of any individual using the Platform.

​

🔷 26.2 NO SPECIAL PROTECTION, GUARDIANSHIP OR CARETAKING RELATIONSHIP

The User expressly acknowledges that the Platform does not create any guardianship, caregiving, custodial, monitoring, dependency, assisted-living, protective supervision, healthcare coordination, fiduciary, or special protection relationship between ORO TECHNOLOGIES LLC and any User, including elderly individuals, persons with disabilities, vulnerable individuals, or users requiring assistance.

Accessibility-oriented functionalities, voice-assisted systems, simplified interfaces, emergency tools, or inclusion-focused technologies do not create heightened legal obligations, enhanced duties of care, or assumed protective responsibilities beyond those expressly established under mandatory applicable law.

The Platform is not intended to replace family support, caregivers, medical supervision, assisted-living services, governmental support systems, or emergency response infrastructure.

All Users remain solely responsible for their personal decisions, independent judgment, physical safety, emergency actions, and external support systems.

​

27. COMMUNICATION RECORDING AND MONITORING

The Platform may, where permitted by law:

• Record voice interactions

• Store communications

• Analyze interactions using AI

• subject to applicable law, user permissions where required, and operational necessity.

For purposes including:

• Safety

• Quality control

• Legal compliance

Users consent to such processing.

🔴 27. 1 SECTION 22-A INCORPORATION

SECTION 22-A. ACCESSIBILITY, DISABILITY AND VULNERABLE USERS POLICY (ANNEX)
This Agreement incorporates by reference the Accessibility, Disability and Vulnerable Users Policy – Annex (Section 22-A), which forms an integral part of these Terms and Conditions.

The User acknowledges that continued use of the Platform constitutes full acceptance of said Annex, including all accessibility, voice-first interaction standards, and protections for vulnerable users.

👉 https://orosay.com/legal/accessibility-annex

LAST UPDATED: May 2026

​

28. FRAUD PREVENTION AND PLATFORM ABUSE

The Platform may use automated and manual systems to detect:

• Fraud

• False reports

• Abuse of S.O.S.

• Manipulation of the system

Actions may include:

• Account suspension

• Permanent bans

• Legal action

​​

29. FALSE REPORTS AND MISUSE PENALTIES

Any misuse of:

• Emergency systems

• Safety tools

• Complaint mechanisms

May result in:

• Immediate suspension

• Financial penalties

• Legal liability

​​

30. TECHNOLOGY DEPENDENCY DISCLAIMER

The Platform depends on:

• Internet connectivity

• Mobile devices

• Third-party APIs

• Cloud infrastructure

The Platform is not responsible for failures caused by:

• Weak signal

• Device malfunction

• External outages

​​

31. THIRD-PARTY SERVICES AND INTEGRATIONS

The Platform may integrate with:

• Payment processors

• Mapping services

• AI providers

• Communication tools

The ORO Group is not liable for:

• Third-party failures

• Data handling outside its control

• Service interruptions

​​

32. GLOBAL REGULATORY ADAPTATION

The Platform may:

• Adapt features by country

• Restrict services

• Modify functionality

To comply with local laws.

Users accept that:

• Services may vary by jurisdiction

• Some features may be unavailable

The Platform may suspend or modify services in any jurisdiction without prior notice to ensure regulatory compliance.​

​

33. APP STORE AND PLATFORM COMPLIANCE (APPLE / GOOGLE)

Use of the Platform via mobile applications is subject to:

• Apple Inc. App Store terms

• Google LLC Play Store terms

These entities:

• Are not parties to this Agreement

• Have no responsibility for the Platform

​Apple Inc., Google LLC, and their respective subsidiaries are third-party beneficiaries of this Agreement solely to the extent necessary to enforce platform distribution requirements and disclaimers under their respective marketplace policies.

​

34. EXPORT CONTROL AND INTERNATIONAL USE

Users agree to comply with:

• U.S. export laws

• International regulations

The Platform may not be used in:

• Restricted jurisdictions

• Sanctioned territories

​​

35. LANGUAGE AND INTERPRETATION

This Agreement may be translated.

However:

The English version shall prevail in all cases.

​

36. MODIFICATIONS AND UPDATES

The Platform may modify this Agreement at any time.

Continued use of the Platform constitutes:

Continued use of the Platform constitutes acceptance of the updated Terms.

​

37. CONTACT AND LEGAL NOTICES

Official communications may be sent via:

• Email

• Platform notifications

• Website publications

Users are responsible for staying informed.

​

38. COMPLETE RISK ACKNOWLEDGMENT (FINAL SHIELD CLAUSE)

The User and Provider expressly acknowledge:

• Use of the Platform involves inherent risks

• Technology is not infallible

• Third parties are unpredictable

The User assumes FULL AND ABSOLUTE RESPONSIBILITY for:

• Decisions

• Actions

• Consequences

This acknowledgment constitutes a fundamental condition of access to the Platform.​

​

🔷 38.1 SEVERABILITY AND SURVIVAL CLAUSE (EXPANDED)

If any provision of this Agreement is found invalid, illegal, or unenforceable:

• The remaining provisions shall remain fully valid

• The invalid provision shall be replaced by a lawful equivalent closest in intent

All clauses related to:

• Liability limitation

• Indemnification

• Arbitration

• Risk assumption

• Data processing

Shall survive termination of this Agreement indefinitely.

All liability limitations, disclaimers, indemnification obligations, arbitration provisions, risk allocation clauses, and legal protections established herein shall survive indefinitely, regardless of account closure, inactivity, termination, deletion of the application, discontinuation of services, or cessation of business relationship.

​

38.2 REGULATORY COMPLIANCE AND PLATFORM EVOLUTION

The Platform operates within a continuously evolving technological and regulatory environment.

ORO reserves the unrestricted right to modify, suspend, restrict, redesign, discontinue, localize, regionalize, or adapt any functionality, accessibility feature, pricing structure, voice system, emergency tool, operational model, algorithmic system, or technological component at any time in order to:

Comply with applicable laws

Address operational risks

Implement security measures

Respond to regulatory requests

Adapt to technological developments

Improve accessibility and platform integrity

The User acknowledges that certain functionalities may vary, become unavailable, or operate differently depending on jurisdiction, device compatibility, regulatory limitations, accessibility requirements, or technical infrastructure.

No User or Provider acquires any vested right to the continued availability of any specific functionality or service.

​

38.3 LIMITATION PERIOD FOR CLAIMS

To the maximum extent permitted by applicable law, any claim, dispute, action, or cause of action arising out of or relating to the Platform or this Agreement must be initiated within one (1) year from the date the underlying event first occurred or was reasonably discoverable.

Failure to initiate such claim within the applicable period shall permanently bar the claim.

​

39. FINAL LEGAL REINFORCEMENT

This Agreement is designed to:

• Operate globally

• Maximize legal protection

• Prevent liability exposure

Any interpretation shall favor:

 The protection of the ORO Group

✔️ FINAL ACCEPTANCE (REINFORCED)

[✔️] I confirm that:

• I have read the FULL Agreement

• I understand ALL risks

• I accept ALL conditions

• I waive claims to the maximum extent permitted by law

​​​

🔷 39.1 MASTER AGREEMENT INTEGRATION CLAUSE

This Agreement constitutes the master legal agreement governing the ORO Marketplace Platform and supersedes all prior versions, drafts, proposals, communications, understandings, representations, and discussions relating to the subject matter herein.

All policies, disclosures, annexes, frameworks, notices, operational standards, compliance documents, accessibility requirements, AI disclosures, safety procedures, payment rules, community standards, and future legal instruments published by ORO Technologies LLC are hereby incorporated by reference and form part of this Agreement to the maximum extent permitted by applicable law.

In the event of any inconsistency between this Agreement and any supplemental document, this Agreement shall prevail This Agreement shall prevail except where a specific Annex or policy expressly states that a particular provision supersedes a provision of these Terms.

This Agreement shall serve as the central governing legal framework for the entire ORO ecosystem, including all current and future products, services, applications, technologies, accessibility systems, voice environments, artificial intelligence functionalities, operational infrastructures, and affiliated platforms operated by ORO Technologies LLC.

​

GLOBAL LEGAL INTEGRATION NOTICE                 

These Terms, Policies, Annexes, Disclosures, and related legal frameworks form part of the unified global legal, operational, technological, accessibility, cybersecurity, compliance, and risk-management architecture governing the ORO Marketplace Platform operated by ORO Technologies LLC and its affiliated ecosystem.

Such integrated framework includes, without limitation:

• the Terms and Conditions;

• the Global Privacy, Security and Data Governance Policy;

• the Safety, S.O.S., Emergency Response & User Protection Framework;

• the Voice, Accessibility & Emergency Policy;

• Section 22-A Accessibility, Disability and Vulnerable Users Annex;👉 https://orosay.com/legal/accessibility-annex

• Community Standards;

• Refund and Payment Policies;

• AI, Voice, Security, Accessibility and Compliance disclosures;

• and all related policies, notices, operational standards, legal disclosures, and future amendments published by ORO Technologies LLC.

Continued access to, interaction with, registration on, or use of the Platform constitutes legally binding acknowledgment, acceptance, and incorporation of all applicable policies, limitations, disclaimers, technological conditions, liability restrictions, and future modifications to the maximum extent permitted under applicable law.

Additional platform conduct rules, prohibited activities, risk allocation standards, enforcement procedures, and legal compliance obligations are governed by the:

👉 Acceptable Use & Legal Enforcement Policy   https://orosay.com/legal/acceptable-use-policy